![]() Advised security guards to accompany patrons with large slot payouts to rooms or vehicles.Eliminated customer service issues by quickly resolving disputes and correcting problems.Monitored patrons for signs of compulsive gambling.Performed paperwork required for monetary transactions.Trained, supervised and evaluated workers.Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.Monitored and coordinated activities of cage personnel to maintain integrity of cage funds.Oversaw cage-related financial activities on property to enforce laws, rules, regulations and controls of company, tax and gaming commissions.Improved operations through consistent hard work and dedication.Ĭasino Cage Supervisor Capital Vacations – Islamorada, FL ,.Developed and maintained courteous and effective working relationships.Completed paperwork, recognizing discrepancies and promptly addressing for resolution.Read system maps and caller information, and documented details in system.Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.Relayed latest information to first responders via electronic means, telephone calls and radio responses.Reduced risks and emergency response issues by observing public safety field units.Answered calls from automatic routing system and took basic information from callers.Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.Assisted in creating current training procedures for new dispatchers.Completed appropriate forms and radio announcements for police department needs such as BOLO requests. ![]() Willingness to take on added responsibilities to meet team goals.ĩ11 Operator /Dispatcher /Jailer Marriott International – Opelika, AL , Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Works great under pressure and remains calm during emergencies. Knowledgeable about documentation and dispatching systems. Helps first responders coordinate emergency actions and support local community. Organized and thorough in documenting calls. Reads maps, understands tracking information and provides timely updates to field personnel.Īttentive telecommunications professional with training and experience to handle stressful situations. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Knowledgeable about dispatch procedures and policies. Experienced with the geography and streets of Skiatook city as well as the counties of Osage, Tulsa and Washington.Ĭommitted professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Extensive training in police, medic and fire protocols.īackground includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. ![]() Familiar with managing emotions and staying clear-headed under pressure. Dedicated 911 Dispatcher offering 11+ years of related experience.
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